Return Policy

If at any time you are not completely satisfied with your purchase, you can simply exchange the item or return it to us for a refund. Your purchase is guaranteed for the lifetime of the product under normal wear and tear and/or defects in original workmanship. Please allow a minimum of 14 days for us to receive and process your return. We’ll credit or refund the value of the merchandise total and any taxes you were charged (excluding shipping and handling charges). Refunds will be given in the same form of payment. Adjustments to credit cards should appear within two billing cycles.

Please contact Customer Service at: Event Max Merchandising & Promotions Ltd. 1 – 1418 Hunter Court Kelowna, BC, V1X6E6 Local Phone – 250 763 8608 - Ext. #10 Toll Free – 877 763 8608 - Ext. #10 Email – customerservice@eventmax.net